Flexible Pricing Plans

After you register for Liveforce’s live-staffed chat, we will collaborate with you to design and install our chat widget.

To enhance our responses to customer inquiries, our AI integrates data from the website where the chat is hosted. This allows it to incorporate relevant information into its answers, resulting in coherent, accurate, and business- or product-specific responses that are delivered naturally.

You have the flexibility to decide when and how our agents respond to your chats, customizing the chat's appearance and tone to meet your preferences. Every live-staffed chat plan includes custom programming hours, during which we will develop business-specific playbooks and AI-powered Q&A.

After you install our chat widget on your website and our systems are connected, our AI and agents will respond to your website chats based on your instructions. You can monitor conversations, adjust instructions, and view chat transcripts directly from your Liveforce dashboard.

At Liveforce, our customers are our top priority. We are keen to hear your needs and strive to develop new features to meet them. Feel free to contact us with any customization questions at [email protected] or call us at 800-919-7739.

We don’t charge per chat. Instead, you only pay for qualified leads at $19.99 per lead. No monthly fees, and no long-term contracts—just pay for the results we deliver.

With our lead generation plans, text message support is included at no extra cost—absolutely free! Whether we handle chats, texts, or a mix of both, you won’t pay anything extra. Enjoy seamless communication with your clients without worrying about additional fees.

While our live chat widget is designed to be mobile-friendly, there are instances where potential clients prefer to communicate via text. They may discover you on Google and choose to text before visiting your website. Through your live chat account, our agents can handle your SMS messages using your chat quota and instructions. Simply contact us at [email protected] to request this service. We will provide you with a text-enabled number that you can promote on your website and other marketing materials.

Under Liveforce’s Pay Per Lead model, you only pay for the leads we generate. Additional features like scheduling and CRM integrations are offered at a fixed monthly rate, ensuring predictable costs. For instance, adding scheduling to your plan might involve a small monthly fee. We offer various enhancements such as Q&A sets or custom Playbooks, each available at a flat monthly rate, allowing you to tailor the service to your needs while maintaining cost transparency.

Absolutely not. There is no annual contract, so when you decide to cancel, you simply continue to use the service until the end of your prepaid month. Just let us know one week in advance, and we won’t charge you beyond your current billing period.

Liveforce bills only for chats that are pertinent to your business. Pertinent chats exclude spam, sales pitches, accidental messages, test messages, random greetings, or incomplete conversations. We consider chats relevant when they involve collecting a name and email address and clearly indicate the chat's purpose. Click here for further details on what constitutes relevant chats.

Liveforce's live chat service operates on a month-to-month basis, without any long-term contracts. You pay for the receptionist service on a monthly basis. If you decide to cancel, we bill you through the end of the current monthly billing cycle, and then your service concludes. We'll miss having you with us.

If your business operates in a state where we must collect sales tax, we will use your ZIP code to ascertain the applicable tax rate.