Immediate care practices are often too busy providing patient care to focus on generating new leads. However, effective lead generation through a reliable platform can help busy immediate care professionals attract more patients without compromising their focus on existing clients. Here are some benefits urgent care practices experience with Liveforce:

24/7 lead generation
With round-the-clock lead generation, your practice is always attracting new patients, whether you're in the office, closed, or on holiday. This ensures a constant flow of potential patients.

Higher lead conversion
Missed opportunities mean missed growth. Don’t lose out on new patients just because you're too busy. Our platform works tirelessly, converting inquiries into booked appointments, even after hours.

Enhanced productivity
By automating lead generation, your team can focus on providing excellent immediate care and growing your practice. This allows you to maximize efficiency and productivity.

Boosted patient satisfaction and practice reputation
At Liveforce, we understand that patient satisfaction starts with the first interaction. Our lead generation tools ensure a smooth and professional experience, enhancing your practice’s reputation from the get-go.

Cost-effective growth
No need to invest heavily in marketing campaigns when you can rely on Liveforce’s lead generation platform. Immediate care practices using Liveforce can grow their patient base at a fraction of the cost, while still enjoying comprehensive support.

Stay connected with prospective patients
Liveforce’s lead generation platform ensures you stay connected with potential patients through detailed follow-ups and consistent engagement, turning interest into loyalty.

Our lead generation platform can provide your practice with the tools needed to expand your patient base, whether your team is overwhelmed, on a budget, or simply looking to enhance patient care. With Liveforce, your urgent care service can achieve its growth goals effortlessly.

Liveforce’s lead generation platform offers:

• 24/7 lead capture.
• Automated follow-ups.
• High conversion rates.
• Spam filtering.
• Appointment booking.
• CRM integration.
• Lead nurturing.
• And much more…

With a comprehensive set of features, Liveforce’s lead generation platform is guaranteed to increase your practice’s patient base, revenue, and overall growth. Immediate care practices have trusted Liveforce for years to provide premium support, helping them thrive in a competitive market. Read our 5-star reviews to see why immediate care professionals choose Liveforce.

Hiring an in-house sales development representative or receptionist can be a significant expense for urgent care practices, especially when you consider the full scope of costs beyond just salary. Let’s break down the typical costs associated with an in-house receptionist:

• Average salary: $37,000/year
• Medical, immediate care, and vision insurance: $11,000/year
• Retirement and pension plans: $2,000/year
• Paid leave (sick days, holidays, vacations): $5,500/year
• Commuting reimbursement: $5,000/year
• Childcare subsidy and parental leave: $3,000/year
• Health and wellness programs: $1,000/year
• Bonus pay: $2,000/year
• Company retreats and team bonding events: $4,000/year
• Free lunch, snacks, and drinks: $3,500/year

Total cost including salary: $77,000/year

If your practice is located in a high-cost area, these expenses can climb even higher. Furthermore, in-house receptionists may add to these costs when they call in sick, take personal days, or go on vacation. These interruptions can impact the smooth operation of your practice, leading to potential lost opportunities.

Why Liveforce is a smarter investment for urgent care practices:

Liveforce offers a comprehensive lead generation and virtual receptionist service at a fraction of the cost. Unlike an in-house receptionist, our virtual receptionists never take a day off, ensuring that your practice is covered 24/7. Our platform integrates advanced AI with human expertise to handle tasks such as call answering, lead qualification, appointment booking, and even follow-up with prospective patients.

Cost efficiency:
Liveforce’s service costs as little as $285/month, with no hidden fees. By switching from an in-house receptionist to Liveforce, your urgent care service could save over $33,000/year in salary alone, and potentially up to $40,000/year when factoring in benefits.

Increased productivity:
With Liveforce, your practice can operate more efficiently. Our virtual receptionists can handle calls and inquiries outside of regular business hours, which is crucial since 27% of potential patients reach out after hours. This ensures that no opportunity is missed, and every potential lead is captured.

Improved patient engagement:
Our virtual receptionists don’t just answer calls—they also provide live chat and SMS support, which is preferred by over 46% of patients. This multi-channel approach helps convert more leads into booked appointments, ensuring your practice stays busy.

Responsive service:
Timely responses are critical, as 67% of patients base their decision to choose a urgent care service on the initial responsiveness to their inquiry. With Liveforce, your practice will always make a strong first impression, ensuring that leads are promptly converted into loyal patients.

By choosing Liveforce, your urgent care service can enjoy all the benefits of an in-house receptionist—without the high costs. Our platform offers the perfect combination of human touch and AI efficiency to help your practice grow. Learn more about how Liveforce can transform your practice and boost your bottom line.

The best urgent care service answering services do much more than just pick up phone calls and take messages for urgent care providers. Our virtual receptionists provide a comprehensive range of services, including call handling, appointment scheduling, lead intake, and website chat support. Whether your urgent care service requires full-time call management, after-hours support, or assistance with overflow, Liveforce is designed to meet your needs.

Additionally, our platform offers reputation management tools to help boost your online reviews, ensuring your practice attracts and retains more patients in a competitive market.

Keeping a urgent care service running smoothly can get hectic, from managing appointments and patient care to overseeing practice growth and development. Immediate care practices constantly face challenges that impact their ability to succeed. The most common scenarios that urgent care practices use virtual receptionist and lead generation services for are:

I need “front desk” support, but can't afford to hire in-house staff:
“Front desk” support is crucial for urgent care practices to receive consistent administrative assistance that helps operations run smoothly. However, with many urgent care practices operating on a limited budget, affording pricey in-house receptionists can be challenging, especially with other expenses like office rent, immediate care supplies, and marketing.

Constant interruptions from calls keep me and my team from focusing on real work:
Calls come in whether your urgent care service is available to answer them or not. When immediate care professionals have to answer phone calls in addition to their regular duties, they can easily fall behind on more important tasks and lose focus. On average, it takes about 23 minutes to get back to a task after being interrupted by a phone call.

My urgent care service is growing, and my team can’t handle it all:
As practices grow, it can be difficult to keep up with increasing demands. Calls need answering, appointments need scheduling, and patient care must remain a priority. Immediate care teams can become overwhelmed and struggle to keep up.

I can’t offer around-the-clock availability to answer calls:
When the workday ends, immediate care professionals want to go home and enjoy their free time, but calls don’t stop coming in. Leads are often missed, as over 27% of them reach out outside of normal business hours. Immediate care practices may not be able to provide after-hours availability but still want to offer accessible customer service.

If your urgent care service is experiencing one or more of these challenges, Liveforce’s lead generation and answering service can help by allowing you to outsource these tasks directly to a professional agent. Our services will take on some of the more time-consuming responsibilities, addressing and alleviating the tedious issues your staff faces. Liveforce’s virtual receptionists can manage everything from handling phone calls and blocking spam to qualifying leads. By eliminating the need to set aside precious time for screening calls and answering patient questions, your urgent care service can focus on providing excellent care without compromising patient relationships.

When considering our pay per lead service, you might wonder about the setup costs and other fees that could be involved. With Liveforce, the good news is there are no setup fees, no monthly service charges, and no cancellation fees. The pay per lead model is designed to be straightforward and cost-effective, ensuring you only pay for what truly matters—verified leads. But how exactly does this model work, and what does it cost?

In this model, you pay $19.99 per lead, and you’re only charged for potential patients who have shown genuine interest in your immediate care services. This approach ensures that every dollar you spend is directly linked to growing your patient base, making it an efficient and transparent way to invest in your practice's growth. Contact us to learn more.

Our expert live chat agents, specialized in immediate care services, are available 24/7, ensuring you never miss a potential patient.

Here’s how it works:

Always on your website:
We’re on your website around the clock, ready to engage with anyone who visits. Whether through chat messages or phone calls, we're available to assist potential patients at any time.

Friendly conversations:
We engage with visitors to convert them into leads, respecting their preferred mode of communication.

Answering calls:
We answer phone calls day and night, ensuring every caller speaks with a real person.

This ensures your urgent care service is always accessible to new patients, regardless of the time of day.