Liveforce vs. Ngage Live Chat

Compare features and pricing to see how Liveforce helps businesses like yours capture and qualify more leads.

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Pay only for qualified leads
Free CRM included

Top reasons legal firms pick Liveforce over Ngage Live Chat

See why thousands trust Liveforce for unmatched lead conversions and 24/7 support.

Highly trained operators, with AI-driven assistance

Our legal industry-trained live agents, powered by AI, expertly handle complex inquiries and deliver efficient lead conversions 24/7.

Only $15 per qualified lead intake

Get qualified lead intake for lawyers and law firms for $15 with our transparent pay-per-lead model, pay only for real, actionable leads.

Free CRM & mobile apps

Easily manage your leads, clients, and cases with our free CRM and mobile app.

Cancel any time

Cancel your service whenever you want, with zero hassle or obligations.

The best alternative to Ngage Live Chat

Let’s take a deeper look at how Liveforce compares

Costs
Liveforce Liveforce
Ngage
Free trial
14 days
Per lead price
$19.99 per qualified lead
$37 per qualified lead
CRM
Free
Cancel any time
Capabilities
Staffed by live agents 24/7
Text answering
Custom branding
Call connect live transfer
SMS text to chat
Spanish chat
Real agent platform with AI-driven assistance
Appointment scheduling
Retainer contract signing
Additional qualification prompts
Exit pop-up
Mobile app & notifications
Canned responses & business FAQ
Integrations
CRM integration
Social media integration
Google Analytics Integration
Zapier integration
Native Hubspot integration
Native Salesforce integration

Learn how our platform can grow your firm by 40%

Connect with more clients quickly and grow your business

The reviews speak for themselves

Michael Scarlett Aurora Aurora Aria Luke
4.8
1200 Happy Customers
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  • "After connecting with Salman Lakhani at a legal conference, we decided to partner with Liveforce, and the results have been outstanding. Integration was effortless, and they’ve continuously surpassed our expectations."

    Richard Pollack
    BROI

    "I'm thrilled with the Liveforce chat service. Nearly every lead has become a client, thanks to their skilled operators who consistently capture accurate contact details and engage prospects effectively."

    John T Haney
    John Haney
    H & K Law
  • "Our firm uses Liveforce, and we secured a $5.1 million case through their software. Their responsiveness and superior conversion data give them a clear advantage over competitors. I highly recommend them."

    Joel Medgebow
    Joel Medgebow, ESQ.
    MEDGEBOW LAW, P.A.

    "Our partnership with Liveforce has transformed our client intake process, their agents are highly trained and responsive, helping us convert over 50% of our inquiries into qualified leads."

    Hal Samson
    Hal Samson
    Curis
  • “We've been using Liveforce for about three years, and what truly distinguishes their service is the ability to capture and engage potential clients, even outside our business hours. Clients contact us at all hours, and Liveforce ensures we never miss a single opportunity.

    Adnan Khan
    Adnan Khan
    KIA Associates

    "The team at Liveforce, led by Salman Lakhani, goes above and beyond for their clients. Their dedication and top-notch product have been a tremendous asset to our practice."

    Natasha Khan
    Natasha Khan
    NK Law Firm

Recognized as the 2024 Top Trustworthy Company Award!

Top Trustworthy Company Award

Conslusion

Liveforce's live chat agents book appointments, secure retainers, capture and qualify more leads, and offer a free CRM, while Ngage Live Chat either lacks these features or charges extra for such essential functionalities.

When comparing Liveforce and Ngage Live Chat, a key difference lies in each platform's approach to essential business needs. Ngage Live Chat often charges extra for additional features, which can lead to unexpected costs that quickly add up. Furthermore, Ngage lacks an integrated CRM, requiring businesses to manage their leads with external tools or invest in a separate CRM system, adding unnecessary complexity and expense.

In contrast, Liveforce provides a comprehensive solution through its live chat agents, who engage website visitors, capture and qualify leads, and even schedule appointments and retainers—all directly within the platform. This streamlined approach saves time and reduces costs, eliminating the need for multiple systems to handle lead management. Ngage leaves these crucial tasks to its users, limiting the tools available for converting website visitors into clients.

Overall, Liveforce stands out as a more efficient and cost-effective platform, equipping businesses with the tools they need to engage potential clients, manage leads, and grow—all without hidden fees or additional systems. Ngage Live Chat, on the other hand, leaves much of the work to the user, offering limited functionality by comparison.

Disclaimer: After researching this company’s website, contacting them directly, and reviewing third-party sources, we gathered the information presented above. Liveforce is not affiliated with the company referenced for comparison purposes on this page. The information provided is intended to compare and contrast Liveforce's products and services with those of another company offering similar solutions. This information is offered to assist potential customers in evaluating Liveforce's offerings, and we have made every effort to ensure accuracy regarding the details of the other company mentioned here.

1200+
businesses served
40% more qualified leads
400+
High skilled people
Plans.

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